Privacy Policy

Privacy Policy

Last Modified April 9, 2019

General

Welcome to http://www.nccbd.ca/ (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This Privacy Policy discloses our privacy practices and the possible uses of the information that we gather with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business (“Authorized Customer(s)”) on the Site and make use of the various services (“Services”) offered by NCCBD Inc. You agree to this Privacy Policy when you: 1) access or use the Site; and/or 2) agree to receive e-mail from us. If you do not agree to this Privacy Policy, please do not use the Site. Please note that we reserve the right to review and update this Privacy Policy from time to time. If you use the Site after the updated Privacy Policy becomes effective, you will be deemed to have agreed to the amended Privacy Policy. This Privacy Policy is part of our Terms of Use, and all other conditions and rules of using our Site and Services.

Information Collected

Personal Information

“Personal Information” refers to information that tells us specifically who you are, such as your name, phone number, email, postal address, and possibly information relating to certain support or customer service issues. When you visit our website you are not required to provide us with personal information and from time to time you may be able to visit our website or deal with us anonymously. Personal information about visitors to our website is collected only when knowingly and voluntarily submitted by you. We may need to collect certain information to provide you with services or to answer or forward any requests or inquiries. If you do not provide us with that information, we may not be able to provide you with access to our services such as registration of an account to become an Authorized Customer, request that we publish business listing or respond to customer service requests. Information collected includes:

• Contact details provided by the Visitor: Name, email address, postal address, and telephone number. We may use this information to contact Visitors about their business or a personal listing on our directory, the content (for example reviews or photos) that they posted on the Site, enlisting for a contest, submitting to a blog and any other products and services that we may have agreed to provide to them;
• Business details provided by the Visitor: Company name, postal address, telephone number, email address, website, details of the products and/or services offered by the business, and at least one category indicating the main economic sector in which the company operates and credit card information. This information is necessary to publish the business listing in our directory and to provide the best possible service. Users can also choose to provide additional information about the company (for example, opening hours, photos and videos). If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
• Correspondence: We collect any Personal Information that Visitors may provide if they contact us by email, letter or telephone, in order to provide the best customer support.

 Non Personal Information

 We may collect general, non-personal, statistical information about the use of the Site and Services, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they click on. This information represents an overview of our users and allows us and other third parties to modify information, promotions, offers and/or discounts on products and services based on user traffic and behavior. We collect this information through the use of cookies and other tracking technologies. We collect this information in order to help enhance the Site and Services to make for better visitor experience.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third Party Information

We may supplement the information you provide to us with information from other sources, such as information to validate or update your address, payment card or other demographic and lifestyle information. We use this information to help us maintain the accuracy of the information we collect, to enable us to fulfill our products and services, to target our communications so that we can inform you of products, services and offers and for internal business analysis or other business purposes consistent with our vision, mission, and objectives.

Cookies

The site may automatically collect non-personally identifiable information and data through the use of cookies. Cookies are small text files a website uses to recognize repeat users, facilitate the user’s ongoing access to the website and facilitate the use of the website. Cookies also allow a website to track usage behavior and compile site usage information that will allow for the improvement of content and target advertising. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set your browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of our Site and Services may not function or may be slower if you refuse cookies. The use of advertising cookies sent by third-party ad servers is standard in the Internet industry. We may use the services of third parties to collect and use anonymous information about your visits to and interactions with our website through the use of this technology.

Other Tracking Technologies

Tracking technologies may record information such as Internet domain and host names; protocol (IP) addresses; browser software and operating system types; clickstream patterns; the MAC address or other technical information from your mobile device; location information through GPS, WiFi, Bluetooth, or similar technologies; and dates and times that our Site and Services are accessed. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers, the computers that ‘serve up’ webpages, automatically identify your computer by its IP address. The Site and Services may also use a technology called “tracer tags”. These may also be referred to as “Pixels”, “Clear GIFs” or “Web Beacons”. This technology allows us to understand which pages you visit on our Site and other ways you interact with our Site and Services, such as purchases made through the Site and Services. These tracer tags are used to help us to optimize and tailor our Site and Services for you and other users of our Site and Services. We may link the information we record using tracking technologies to Personal Information we collect. Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, our Site does not recognize DNT.

Use of Information Collected

We use the information that we collect in a number of ways to provide the Service and for operating our business, including the following:

• operate, maintain, enhance and provide all features of the Site, and to provide the services and information that Visitors request;
• publish the business listing on our directory and provide the Services;
• publish the reviews and photos that Users ask us to publish;
• confirm the identity and the information that Visitors have provided. We need to confirm identity for security reasons and to safeguard the data in our directory (for example when we process a request to modify a business listing);
• remove a business listing, if a Visitor tells us to. (see the “How to contact us” section).
• understand and analyze the usage trends and preferences of our Visitors and Users;
• improve the Service, and develop new products, services, features, and functionality.
• personalize our Service, such as remembering a User’s or Visitor’s information so that the User or Visitor will not have to re-enter it during a visit or on subsequent visits;
• provide personalized advertisements, content, and information;
• monitor and analyze the effectiveness of our marketing activities;
• monitor aggregate site usage metrics such as the total number of visitors and pages viewed.
• We use Google Analytics to measure and evaluate access to and traffic on the Public Area of the Site and create user navigation reports for our Site administrators.
• communicate with Visitors about our products and services, for example, to let them know about major changes to our products or services, to the Terms of Use or to this Privacy Policy;
• respond to comments and questions, provide support to Users and Visitors, and improve our customer service;
• contact Users with updates on promotions and events, relating to products and services offered by us and by third parties we work with. Users have the ability to opt-out of receiving any promotional communications by managing the notification preferences in their account.
• We use Personal Information to help us respond to any inquiries or complaints, or deal with any disputes which may arise while we provide our products and services, in the most effective way.
• Under certain circumstances, we use Personal Data to the extent required in order to enable us to comply with our legal obligations, for example, to investigate, detect and prevent fraud. This may require us to provide Personal Data to law enforcement agencies or officials if they request it.
• We may use Personal Data for internal training purposes so that our staff has the skills needed to provide our Visitors and Users with the best possible experience. For example, if a User or Visitor contacts us by email, we may use their email for training purposes to improve our customer support.
• We may use Personal Data to better understand the needs of our Users. We may also invite some Users to take part in surveys or market research. If a User accepts our invitation, we will use the feedback to improve our products and services.
• Like any company, we process Personal Data to administer and maintain our internal records.

 Credit Card Information

We do not directly process any payments and do not store your credit card information. Secured socket layer (“SSL”) technology is used for processing payment transactions with third-party service provider partners. We may share credit card information with these trusted third parties in order to bill you for our service. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and payments or to validate your credit card information on file. Credit card information is encrypted during transmission and whenever stored within our systems or with our vendors. In addition to utilizing encryption, we take care to store only the amount of information required to bill you for services. Our credit card processing vendors use security measures to protect your information both during the transaction and after it’s complete. Credit card processing vendors are certified as compliant with multiple industry-standard compliance frameworks including the Payment Card Industry (PCI) Service Provider Level 1, the SSAE-16 audit standard

Data Security, Integrity, and Access

The Personal Information you provide and we collect is stored within databases that we control directly or through our Administrative Service Providers. You are a valued customer, and we recognize that protecting your privacy is important to you. For this reason, we are committed to protecting the personal information you provide in a variety of ways. As we deem appropriate and as required by the applicable law, we use security measures appropriate for the sensitivity of the Personal Information and consistent with industry standards, including physical, organizational and technological protections, such as firewalls, to protect your Personal Information. We also use industry-standard encryption technology to protect credit card and password information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Personal Information may only be accessed by persons within our organization, our third party service providers who require such access to provide you with the services indicated above, or any other party that you have provided us with authorization to share such information with. We retain Personal Information that we collect only as long as reasonably necessary to fulfill the purposes for which it was collected or to otherwise meet any legal requirements. Your information may be transferred to and maintained on, computers located outside of your state, province/territory, or country where the privacy laws may not be as protective as those where you live. We may assign you a user name and a password when you choose to access the Site and Services. Your user name and password may only be used by you and the members of your household. You may not share your user name and password with anyone else, and you are solely responsible for maintaining and protecting the confidentiality of your user name and password. You are fully responsible for all activities that occur under your user name and password. You can access and update your profile login information at any time on the site. Lastly, you may utilize the Website as an anonymous user by not registering. While we strive to use a commercially acceptable means to protect the personal information you provide, we cannot guarantee its security. Therefore, you acknowledge and agree that we assume no liability regarding the theft, loss, alteration or misuse of personal or other information or Content, including, without limitation, such information that has been provided to third parties or other users, or with regards to the failure of a third party to abide by the agreement between us and such third party.

Children’s Privacy

NCCBD Inc does not intend the Site and Services to be used by individuals under the age of majority within the jurisdiction within which they reside without the supervision of a parent or guardian of majority age. We rely upon such parents or guardians to determine if the Site and Services are appropriate for the viewing, access, or participation by such individuals under the age of majority. If an individual under the age of majority uses the Site and Services, such individual may only use the Site and Services under the supervision of a parent or guardian of majority age. We do not seek or knowingly collect any Personal Information about children under 13 years of age. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a minor child who has provided us with Personal Information, you may contact us and request it to be deleted and removed.

How To Contact us

All requests, questions, concerns, or complaints about your Personal Information and this Privacy Policy should be directed to e-mail: contactnccbd@gmail.com Attn: Privacy Officer.